iFax review: HIPAA, pricing and who it fits
FaxScout independently compares online fax services, pricing, security, integrations and business fit to help you choose with confidence.
iFax stands out most clearly in healthcare-oriented buying decisions because its public materials emphasize HIPAA workflows and BAA support while still offering consumer and business plans.
FaxScout verdict
iFax
Strong low-volume healthcare and HIPAA-oriented option.
Basic $12.49/mo (200 pages); Plus $24.99/mo (500 pages)
- HIPAA-focused product positioning
- BAA support
- Cross-platform apps
- API and healthcare integrations
Avoid if: Basic is send-focused; buyers who need receiving/HIPAA should evaluate Plus or higher.
What matters for this decision
FaxScout score breakdown
8.6
9.5
8.4
9.3
8.8
9.5
8.8
These are desk-research subscores based on published product facts. Transmission quality, delivery rate, support speed and UI usability are excluded until tested in FaxScout Lab.
Strong low-volume healthcare and HIPAA-oriented option
Basic is send-focused; buyers who need receiving/HIPAA should evaluate Plus or higher.
Pricing and plan reality
Basic $12.49/mo (200 pages); Plus $24.99/mo (500 pages). We separate published pricing from observed checkout behavior; no hidden-fee or cancellation claim is made until tested.
Capabilities that change the decision
| Provider | Starting price | Allowance | HIPAA / BAA | Number | Porting | Email fax | API | Score |
|---|---|---|---|---|---|---|---|---|
| iFaxStrong low-volume healthcare and HIPAA-oriented option | Basic $12.49/mo (200 pages); Plus $24.99/mo (500 pages) | 200 (combined) | Plus+ / Yes | Plus+ | Yes | Yes | Yes | 8.9/10 |
Published plan facts verified August 19, 2026. “Verify” means the provider does not expose a sufficiently clear public answer for FaxScout to state it as fact.
How FaxScout would make the decision
Start with non-negotiables: BAA eligibility, monthly volume, existing-number continuity, team size and API/integration requirements. Then compare total expected cost. Cosmetic features are tiebreakers, not reasons to ignore a major constraint.
We use primary provider documentation for plan facts and label every untested performance dimension. See who creates FaxScout research →
Frequently asked questions
How much does iFax cost?
At our last verification, iFax listed Basic at $12.49/month and Plus at $24.99/month. Always verify current checkout pricing before purchase.
Does iFax support a BAA?
Its healthcare materials currently state BAA support is available.
Sources & verification
Material plan facts were checked against primary provider documentation at the verification date shown above.