Fax.Plus vs eFax: which online fax service should you choose?
FaxScout independently compares online fax services, pricing, security, integrations and business fit to help you choose with confidence.
Fax.Plus and eFax solve the same core problem but appeal to somewhat different buyers. Fax.Plus publishes a very clear individual-to-enterprise ladder; eFax leans on a mature brand, broad application support and business/corporate offerings.
FaxScout verdict
Fax.Plus
Best balanced choice for many small-business and team workflows.
From $6.99/mo; Business $27.99/mo; Enterprise $79.99/mo
- Clear 200 / 500 / 1,000+ page ladder
- Email-to-fax and mobile apps
- Business team/admin controls
- Enterprise API, SSO, BAA and data residency
Avoid if: Not the economical HIPAA choice for a small practice because Fax.Plus lists BAA/HIPAA on Enterprise only.
What matters for this decision
Side-by-side shortlist
| Provider | Starting price | Allowance | HIPAA / BAA | Number | Porting | Email fax | API | Score |
|---|---|---|---|---|---|---|---|---|
| Fax.PlusBest balanced choice for many small-business and team workflows | From $6.99/mo; Business $27.99/mo; Enterprise $79.99/mo | 200 (combined) | Enterprise only / Yes | Yes | Premium+ | Yes; HIPAA accounts use the dedicated TLS-enforced @tls.fax.plus route | Enterprise | 9.1/10 |
| eFaxEstablished fax platform with HIPAA-compliant Personal/Business options and BAA availability on Business and above | Personal: 200 pages/mo; Business: 500 pages/mo and 5 users (current price configured on eFax checkout) | 200 (combined) | Personal and Business marketed as HIPAA compliant / Yes | Yes | Yes | Yes | Corporate | 8.5/10 |
Published plan facts use the provider verification dates maintained in FaxScout’s research data. “Verify” means the provider does not expose a sufficiently clear public answer for FaxScout to state it as fact.
Choose by scenario, not one universal winner
Compare the exact page volume and overage model above.
Choose only after the exact BAA-eligible plan and configuration are verified.
Prioritize users, admin controls, number continuity and integrations.
How FaxScout would make the decision
Start with non-negotiables: BAA eligibility, monthly volume, existing-number continuity, team size and API/integration requirements. Then compare total expected cost. Cosmetic features are tiebreakers, not reasons to ignore a major constraint.
We use primary provider documentation for plan facts and label every untested performance dimension. See who creates FaxScout research →
Frequently asked questions
Which is better for a small team?
Fax.Plus Business is especially easy to evaluate because it publishes five included members and 1,000 pages at the current listed annual-billing rate. Compare that with the current eFax Business quote for your exact volume.
Which is better for healthcare?
Do not decide from brand alone. Compare the exact BAA terms and plan eligibility for your organization.
Sources & verification
Material plan facts were checked against primary documentation at the verification date shown above.
- Fax.Plus — official documentation
- Fax.Plus — official documentation
- Fax.Plus — official documentation
- eFax — official documentation
- eFax — official documentation
- eFax — official documentation